DELIVERY & SHIPPING

ASIA - $2.99 Standard Delivery via Speedpost Or DHL Trackable Shipping Order

*REST OF THE WORLD - $8.99 Standard International Delivery via DHL Trackable Shipping Order

Please note that the order value thresholds for shipping costs apply to the total value of an order after any discount codes have been applied, and shipping costs are non-refundable. In addition, we have adsorbed most of shipping cost for our customers.

 

DISPATCH & DELIVERY INFORMATION

Your Summer Prism order will be dispatched within 1-2 business days.

By placing an order with Summer Prism, you are responsible for original shipping charges, all applicable custom and duty import fees, and the cost of return shipping back to Summer Prism. This also applies to any shipments that are refused by you at delivery.

Once your order has been dispatched, we will send you email updates about its progress so you know exactly when to expect it. Orders with a value of $800 or higher may be split into two shipments, and a tracking number for each shipment will be sent.

Your order needs a signature upon delivery, so if there is no one around to receive it the courier will leave a missed delivery card.  You can then organise for your order to be re-delivered whenever it suits you! If you choose to issue the courier with Authority to Leave so that the parcel may be delivered without a signature, Summer Prism is no longer liable for your order.

If you live in a remote area, your parcel may be forwarded onto a local courier service. This will appear on your tracking as a delivery event, and the order should be successfully delivered to you within 24 hours.

 

Any questions? Please do not hesitate to contact our Customer Care team at hello@summerprism.com.

 

* (Flat Shipping rate +$8.99 USD): USA, Canada, Russia, Australia, New Zealand, UK & EU countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland.

* Middle East territories and regions (Flat Shipping rate +$50 USD): Bahrain, Cyprus, Egypt, Iran, Iraq, Israel, Jordan, Kuwait, Oman, Palestine, Qatar, Saudi Arabia, Syria, Turkey, United Arab Emirates, Yemen.

* African countries (Flat Shipping rate +$50 USD): Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Central African Republic, Chad, Comoros, Democratic Republic of Congo, Republic of Congo, Cote D’Ivoire, Djibouti, Equatorial Guinea, Eritria, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, Sudan, Swaziland, Tanzania, Togo, Tunisia, Uganda, Zambia, Zimbabwe.

 

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